Legal

Privacy Policy

Effective date: 12 November 2026

This Privacy Policy explains how Arohar Technologies Private Limited ("Arohar", "we", "us" or "our") collects, uses, shares and protects personal information when you visit www.arohar.com, contact us, or apply for a job with us. We've tried to keep it short and in plain language.

Contents

1. Who we are
2. What this policy covers
3. Information we collect
4. How we use it
5. Who we share it with
6. Where it is stored
7. How long we keep it
8. Cookies and your choices
9. How we protect it
10. Your rights
11. Children
12. Other websites
13. Changes to this policy
14. Contact and grievance officer

1. Who we are

Arohar Technologies Private Limited is a software company incorporated in India under the Companies Act, 2013 (Corporate Identity Number U72900UR2019PTC009657), with its registered office at 29-B, Lane No. 4, Om Vihar, Mata Mandir Road, Ajabpur, Dehradun, Uttarakhand 248001, India. We also have an office at 35 Gabrielle Drive, Brampton, Ontario L7A 2A5, Canada.

For the personal information described in this policy, Arohar is the organisation responsible for deciding how it is used (the "data fiduciary" or "controller").

2. What this policy covers

This policy covers personal information collected through arohar.com, through emails, calls and messages you send us, and through job applications.

• TaxSo: our TaxSo software has its own privacy policy, available on taxso.in and taxso.net. That policy applies when you use TaxSo.
• Client projects: when we build or support software for a client, any personal information inside that client's systems is handled under our contract and confidentiality agreement with that client, and under the client's own privacy policy. We process it only on the client's instructions.

3. Information we collect

Information you give us

• Enquiries: your name, work email, phone number, company name and website, and whatever you write in your message.
• Job applications: your name, contact details, CV, education and work history, and anything else you include in your application or share during interviews.
• Business communication: emails, call details and meeting notes when you or your company work with us.

Information collected automatically

When you visit arohar.com, our web server and service providers automatically receive technical information such as your IP address, browser type, device type, pages visited, the date and time of your visit, and the website that referred you. We use this to run, secure and improve the website.

We do not ask for or knowingly collect sensitive personal information (such as financial account details, health data or government ID numbers) through this website. Please don't send it to us unless we specifically ask for it as part of hiring paperwork.

4. How we use your information

• To reply to your enquiry, set up calls and demos, and send proposals you ask for.
• To consider your job application, contact you about roles and complete hiring formalities.
• To deliver and manage our services and contracts with clients.
• To keep the website working, secure and free from spam and misuse.
• To understand how the website is used, so we can improve it.
• To meet legal, tax, accounting and regulatory requirements, and to protect our legal rights.

We use your information on the basis of your consent (for example when you submit a form or apply for a job), to take steps you've asked for before entering a contract, for our legitimate business purposes, or because the law requires it. You can withdraw your consent at any time (see section 10). This won't affect anything we did before you withdrew it.

We don't sell your personal information, and we don't use it for automated decisions that have legal or similarly significant effects on you.

5. Who we share it with

We share personal information only where needed, with:

• Service providers that help us run our business, such as website and cloud hosting, email and communication tools, and recruitment and office software. They may use your information only to provide their services to us.
• Professional advisers such as accountants, auditors and lawyers, under confidentiality.
• Authorities, when the law requires it or to protect our rights, safety or property.
• A buyer or successor, if all or part of our business is ever reorganised, merged or sold. Your information would stay protected under this policy.

6. Where your information is stored

We are based in India and Canada, and we use cloud service providers, such as Microsoft Azure and Google, that may store or process information in India, Canada, the United States or other countries. When your information is transferred across borders, we take reasonable steps to make sure it stays protected, as this policy describes and as applicable law requires.

7. How long we keep it

• Enquiries that don't lead to a business relationship: up to 3 years after our last contact.
• Job applications from candidates we don't hire: up to 12 months, so we can consider you for other suitable roles, unless you ask us to delete them sooner.
• Client and employee records: for as long as the relationship lasts, and afterwards for as long as tax, accounting or other laws require.
• Website logs: for a limited period needed for security and troubleshooting.

When we no longer need the information, we delete it or make it anonymous.

8. Cookies and your choices

Cookies are small files that a website stores in your browser. We group them as follows:

• Essential: needed for the website to work, for example to remember your cookie choice. These are always on.
• Analytics (only with your consent): helps us understand how visitors use our website, for example Google Analytics.
• Marketing (only with your consent): helps us measure our advertising and show relevant ads, for example the Meta (Facebook) Pixel or Google Ads.

When you first visit our website, we ask for your choice. Analytics and marketing cookies stay off unless you accept them. You can change your choice at any time using Cookie settings, which is also in the footer of every page. You can also block or delete cookies in your browser settings.

Our website loads fonts from Google Fonts, which means your browser connects to Google's servers and Google receives your IP address.

9. How we protect your information

We use reasonable technical and organisational safeguards, including encrypted connections (HTTPS), access controls so that only people who need the information can see it, and confidentiality obligations for our team and service providers. No method of transmission or storage is completely secure, so we can't guarantee absolute security. If we become aware of a breach that affects your personal information, we will notify you and the relevant authorities where the law requires us to.

10. Your rights

Depending on where you live, including under India's Digital Personal Data Protection Act, 2023 and Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), you may have the right to:

• ask for a summary or copy of the personal information we hold about you;
• ask us to correct, complete or update it;
• ask us to delete it, where we no longer need it or the law allows;
• withdraw consent you have given us, including for cookies;
• nominate another person to exercise your rights if you are unable to; and
• raise a grievance with us, and, if you're not satisfied, complain to the relevant authority. In India, that is the Data Protection Board of India. In Canada, it is the Office of the Privacy Commissioner of Canada.

To use any of these rights, contact us using the details in section 14. We may need to confirm your identity before acting on your request, and we will respond within the time the law requires.

11. Children

arohar.com is meant for businesses and job-seekers. It is not directed at children, and we don't knowingly collect personal information from anyone under 18. If you believe a child has sent us personal information, please contact us and we will delete it.

12. Other websites

Our website links to other websites, including taxso.in, taxso.net and LinkedIn. Their own privacy policies apply when you visit them, and we are not responsible for how they handle your information.

13. Changes to this policy

We may update this policy from time to time. The latest version will always be on this page, with its effective date at the top. If we make significant changes, we will make that clear on the website.

14. Contact and grievance officer

For any question, request or complaint about your personal information, please contact our Grievance Officer:

We aim to acknowledge every request within 7 days.